Smart Metering & Remote Utility Billing | Screamer Automated Utility Billing (SAUB)

Automate Your Utility Management – Accurate, Reliable & Compliant

Smart Utility Billing & Metering Solutions Across South Africa

Over 30 Years of Expertise in Utility Bill Production and Smart Meter Management

Smart Utility Billing Solutions for South Africa’s Residential, Commercial & Mixed-Use Properties

Screamer Automated Utility Billing (SAUB) is South Africa’s trusted leader in smart metering solutions, automated utility bill generation, and remote meter reading services.
Serving over 1,800 property managers, estate managers, and facility owners across Gauteng, Western Cape, KwaZulu-Natal, and beyond, we simplify and automate the way utilities are measured, billed, and monitored.

Our intelligent systems support prepaid and postpaid billing, real-time consumption tracking, and remote meter reading for electricity, water, and gas—helping you recover costs, eliminate billing disputes, and identify issues like leaks, tampering, or excess usage before they escalate.

Saub’s advanced AMR (Automated Meter Reading) technology, smart water meters, AI software systems and smart electricity meters provide 30-minute interval data—eliminating estimated bills, manual meter readings, and billing errors. Real-time consumption data empowers landlords, tenants, and body corporates to detect leaks, prevent tampering, and optimize utility usage.

Expert Industry Experience
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Multi-Property Portfolios
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Smart Meters
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Reliable and fast utility billing solutions for multi-property facilities that require:

What Is Smart Metering?

Smart metering is the modern way to measure electricity, water, and gas usage with advanced digital meters that communicate consumption data automatically. Unlike outdated analogue meters, smart electricity and water meters send real-time usage data via GSM, Wi-Fi, or radio frequency networks, eliminating the need for manual readings.

These meters provide real-time utility tracking—usually at 30-minute intervals—giving property managers and tenants detailed insights into consumption through an easy-to-access online dashboard. With this data, users can spot high-usage appliances, water leaks, or unusual patterns and adjust their habits proactively to save costs and reduce waste.

Smart meters are compatible with both post-paid billing (monthly invoicing) and STS-compliant prepaid utility systems, allowing for flexible billing setups. Many models support two-way communication, which enables remote disconnection or reconnection and dynamic tariff management, such as switching to cheaper off-peak electricity rates.

With energy prices rising and resource conservation becoming a national priority, smart metering in South Africa is now a must-have. New residential estates, apartment complexes, and commercial developments are increasingly installing smart meters as standard, offering tenants transparent billing, control over consumption, and a smarter way to manage utilities.

Smart Utility Solutions for Property Managers & HOAs

Smart water meter for accurate water consumption tracking and remote meter reading in South African properties

Smart Water Meters

Leak detection & consumption monitoringAutomated readings eliminate manual errorsIdeal for complexes, flats & estates
Close-up of advanced smart electricity meter used for automated meter reading (AMR) and data transmission

Smart Electricity Meters

Real-time energy trackingRemote meter reading every 30 minutesTamper alerts & load control optionsCompatible with residential, commercial, and industrial setups
Certified technician installing smart utility meter for remote monitoring and automated billing compliance

Meter Auditing and Verification

With new metering regulations in place, SAUB has expanded its capabilities by investing in specialist personnel and advanced technology to offer LPU (Large Power User) and SPU (Small Power User) Auditing services across South Africa
Utility cost recovery and consumption analysis reports for property managers and landlords.

Utility Management

From supplying and installing advanced smart meters to handling full-service billing and collections, we offer both conventional and smart metering systems designed for accurate measurement, cost recovery, and seamless utility management.
Bulk metering installation of smart electricity meters for multi-unit residential and commercial buildings.

Bulk Metering & Sub-Metering Solutions

Tailored for sectional title schemes, multi-tenant buildings, and municipal buildingsTrack individual usage across multiple units
Remote metering Smart meter connected to mobile app showing real-time electricity usage and remote meter reading insights

LPU (Remote) meter reading

Remote Metering (AMR) enables automatic, real-time data collection from electricity, water, and gas meters. This data is used for accurate billing, fault detection, and consumption analysis. We offer remote metering solutions to both municipalities and Large Power Users (LPUs) across South Africa.

What our clients can expect from SAUB

Accurate Utility Billing

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Automatically generate precise, timely monthly utility bills.

Eliminate human error associated with manual meter readings.

Immediate Leak Detection & Theft Prevention

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Instantly detect water leaks, gas leaks, and unauthorized utility usage.

Receive automated alerts and notifications to manage your resources proactively.

Real-Time Data and Monitoring

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Monitor electricity, water, and gas usage remotely from a single, integrated platform.

Detect and immediately act upon unusual consumption patterns.

Enhanced Efficiency & Cost Savings

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Quickly identify inefficiencies or equipment faults through real-time data analytics.

Save significantly by preventing leaks, illegal usage, and wasteful consumption.

Intercession by our Billing administrators with municipalities

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Professional billing support with municipal intercession—our experts handle disputes, billing queries, and account issues directly with local councils.

Electrical engineering advice on reticulation

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Expert electrical engineering advice on reticulation design and upgrades—optimizing load distribution, compliance, and smart metering integration.

Onsite maintenance of smart utility electricity, gas and water meters

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Onsite maintenance for smart electricity, water, and gas meters—ensuring accurate readings, reliable performance, and uninterrupted utility management.

SAUB billing administrators deal directly with Tenant queries

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SAUB’s billing administrators handle tenant queries directly—ensuring fast, accurate responses, reduced disputes, and improved customer satisfaction.

Tariff analysis

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Comprehensive utility tariff analysis to ensure accurate billing, cost recovery, and alignment with municipal electricity and water rates in South Africa.

Tenant invoices produced within 10 days of month end

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Accurate tenant utility invoices generated within 10 days of month-end—ensuring timely billing, transparency, and efficient utility cost recovery.

Our Smart Metering & Utility Management Expertise

How We Help You Save & Optimize Utilities

Smart water metering process by SAUB showing wireless data transmission from meters to portal, leak detection, and remote billing – accurate utility monitoring system.

While nationwide manual meter reading services are available, we recommend installing smart meters for remote, real-time data collection every 10 minutes. This includes detailed metrics like usage patterns and supply types.

Our clients benefit from personalized support with a dedicated data acquisition engineer and billing specialist who understand their unique premises and requirements. Backed by Screamer Telecoms’ skilled field technicians, we provide nationwide technical support to maintain and troubleshoot smart utility meter systems.

Fully Automated Utility Billing Solutions for Smarter Property Management

Automated utility billing—powered by smart metering, prepaid systems, and cloud-based platforms—is a fully managed service offered by SAUB to streamline utility management for residential estates, commercial buildings, and mixed-use developments across South Africa.

This all-in-one service tackles the long-standing challenges of manual meter reading, tenant disputes, billing inaccuracies, and revenue loss. By implementing real-time data transmission, remote meter reading, and automated tariff application, SAUB ensures transparent, accurate, and effortless utility billing—no matter the property size or type.

 

 Whether for a gated estate ensuring fair utility allocation, a commercial complex aiming to recover utility costs, or a council modernizing infrastructure, SAUB’s solution is scalable, accurate, and user-friendly.

Residents and tenants benefit from full transparency and control, while property owners enjoy reduced admin, fewer disputes, and improved cost recovery. With real-time data and automated workflows, SAUB transforms utilities from a liability into a strategic asset—saving time, reducing losses, and enabling sustainable utility use.

Features and technologies that make SAUB’s utility billing service a market leader

Full-Service Utility Management by SAUB

SAUB doesn’t just provide the software—we manage the entire platform for you. From smart meter data collection and remote meter reading to automated bill generation, prepaid token management, and accurate municipal tariff application, our team ensures every part of your utility billing is taken care of.

Real-Time Data and Monitoring

Smart meters send data in near real-time (typically every 30 minutes). Managers and tenants can access live usage dashboards to track consumption patterns, detect leaks, and avoid billing disputes. For example, if electricity spiked at midnight or water ran continuously in a vacant unit, the system flags it instantly—enabling proactive action and cost-saving decisions.

Cloud-Based Billing Software

SAUB’s cloud-hosted billing platform handles all backend processing—applying tariffs, calculating bills, and storing data securely. It’s accessible 24/7 from any device and integrates easily with accounting software, enabling error-free invoicing and reconciliation. There’s no need for in-house IT or manual backups—SAUB takes care of system maintenance, updates, and data protection.

No Infrastructure? No Problem.

Because SAUB actively manages the platform, there’s no need for in-house technical staff or IT infrastructure—we handle updates, data security, and daily operations. Our system also integrates seamlessly with accounting software, ensuring error-free reconciliations and transparent cost recovery.

Alerts and Fault Detection

Smart metering technology actively monitors for tampering, outages, and irregular usage patterns, triggering real-time alerts to administrators. A continuous water flow may indicate a leak, while unauthorized access to an electricity meter is flagged immediately. These automated alerts help reduce utility fraud, detect issues early, and ensure minimal downtime—supporting accurate billing and efficient maintenance across all property types.

Scalability and Flexibility

Built for flexibility, the platform scales effortlessly from small estates to large national portfolios, managing thousands of smart meters across electricity, water, gas, and even backup generator fuel. Seamless integration with municipal billing systems and support for custom configurations—such as multi-tiered tariffs, time-of-use pricing, and usage alerts—ensures adaptability for any property. Whether managing 10 meters or 10,000, the system grows with your utility needs.

Remote Meter Reading

Our system eliminates the need for manual meter checks. With AMR (Automatic Meter Reading) technology and built-in communication modules (cellular, RF, or IoT), meter data is collected remotely and automatically. This ensures accurate, timely readings every billing cycle—with zero human error and no need for on-site visits.

Mobile and Web Portal Access

We offer user-friendly web and mobile apps for both property managers and tenants. Managers get full admin control, while tenants can check balances, buy prepaid tokens, and view their usage. Notifications via SMS, email, or app alerts ensure residents stay informed—like low balance warnings or outage alerts.

Automated Billing & Invoicing

SAUB’s automated billing solution enables both prepaid and postpaid utility billing, tailored to suit any property type. In postpaid setups, tenants receive itemized monthly invoices with accurate usage data, tariff breakdowns, and historical comparisons. For prepaid configurations, the platform tracks all token purchases and consumption, making it easy to generate detailed statements when required. The billing engine handles block tariffs, time-of-use pricing, and other complex municipal billing structures, ensuring full alignment with local utility regulations and accurate cost allocation.

Payment Integration & STS Prepaid Vending

Tenants can easily purchase STS-compliant prepaid tokens via retail outlets, EFT, mobile apps, or USSD—24/7. Payments are processed instantly, with secure token delivery by SMS or in-app display. Our system tracks transactions, ensures compatibility with all STS prepaid meters, and integrates with popular payment gateways for effortless credit top-ups.

Analytics and Reporting

SAUB’s platform provides powerful utility analytics, enabling property managers to review usage trends, peak demand, and compare consumption across units or sites. These insights support leak detection, energy efficiency planning, and even solar/generator sizing. With complete transparency, owners make smarter decisions—and tenants become more responsible consumers.

Onsite Support & Maintenance

Beyond the software, SAUB provides full technical support, including:

  • Nationwide meter installations (electricity, water, and gas)

  • Partnerships with certified electricians and plumbers

  • Training for on-site staff

  • Direct liaison with municipalities to resolve billing issues or meter approvals

This ensures your billing system isn’t just deployed—it’s supported by experts every step of the way.

What sets us apart

We partner with a network of accredited electricians, gas technicians, and plumbers across South Africa to provide comprehensive support services. Our billing administrators maintain strong relationships with municipalities nationwide, ensuring fast turnaround times on municipal inquiries handled on behalf of our clients. challenges.

Our clients love us

SAUB handles our utility billing, account management, and everything in between. Their service is outstanding, consistently going above and beyond our agreement to provide exceptional support.

Thando Mokoena

We rely on SAUB for utility audits of our town buildings. The operational and behavioral inefficiencies they identified helped us save nearly 10%—without any upfront investment in new equipment.

Liam Thompson

As a building manager, we trust SAUB for our utility billing and smart metering needs. The detailed insights provided by the smart meters have helped us optimize our consumption, reduce costs, and improve overall sustainability. The SAUB team is always responsive and goes the extra mile to ensure our systems are running smoothly. We couldn’t ask for a better partner in managing our utilities.

Aarav Naidoo

SAUB is a leading specialist in automated utility bill management and smart metering solutions, providing expert advice, software, and services to large and medium-sized businesses and complexes across South Africa.